Trusted Social Media Monitoring Tool for Hotels and Restaurants.

ReviewAnalyst is a review and social media monitoring tool designed for the Hospitality Industry. The program monitors Online Travel Agencies (OTAs), Review Sites, and major Social Venues such as Twitter, Facebook, YouTube, Flickr, FourSquare, and more.

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ReviewAnalyst Screenshot

Why ReviewAnalyst?

ReviewAnalyst is a tool that lets hotels and restaurants take a proactive approach to user-generated reviews, blogs, videos & images. With ReviewAnalyst, you can track, analyze and react to what people are saying about your business on the major travel, review, and social media sites.

The most important goal of our application is to make it simple and easy to manage and monitor user-generated content about your hotel.  Greater efficiency allows you to be more successful with your Social Media strategies.  We also provide email alerts and weekly updates to help keep even the casual observer current on the latest activity.

 

Our Customers Say

ReviewAnalyst enables our company and our hotels to easily track performance, trends, and guest comments across multiple channels.

Loren Gray, Director of eCommerce Ocean Properties Ltd.

In the Press

  • Sep 20

    Social media monitor TrustYou raises $5 million Series A, acquires competitor

    TrustYou, a social media monitoring and semantic technologies startup, has raised a $5 million Series A round. Its also acquiring Dallas-based competitor ReviewAnalyst. The round was led by Credit Agricole Private Equity and will be used to expand worldwide operations out of its base in Munich Germany. Its sentiment search platform is aimed at the hotel, restaurant and travel industries in the United States and Europe.

    The two companies combined mean TrustYou has 6,000 clients for its platform including including, Hard Rock Cafes, Best Western Hotels, Omni Hotels & Resorts, and Starwood Hotels.

    The platform monitors, in 10 languages, all of the worlds top travel review and social media sites, including Facebook, Foursquare, Google Places, TripAdvisor, Twitter, Yelp and blogs, for user-generated content pertaining to a particular hotel and restaurant.

    That data produces a score and this rating systems is used in16 countries in Europe.

    Which is also available via several APIs allowing travel companies and review sites to build on top of the TrustYou platform.

    Credit: Mike Butcher, TechCrunch

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Twitter

  • May 17

    reviewanalyst: RT @TrustYou: Most restaurant-goers rely on online reviews @Mashable http://t.co/g2dNJJx5

    reviewanalyst: RT @TrustYou: Most restaurant-goers rely on online reviews @Mashable http://t.co/g2dNJJx5

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  • May 7

    reviewanalyst: TripAdvisor Picks The Best Destinations Worldwide (PHOTOS) http://t.co/BGlmmYew via @HuffPostTravel

    reviewanalyst: TripAdvisor Picks The Best Destinations Worldwide (PHOTOS) http://t.co/BGlmmYew via @HuffPostTravel

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  • May 2

    reviewanalyst: 5 Easy Steps to Measure Social Media Campaigns http://t.co/2sSxc2IW via @entmagazine

    reviewanalyst: 5 Easy Steps to Measure Social Media Campaigns http://t.co/2sSxc2IW via @entmagazine

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  • May 1

    reviewanalyst: Google repositions Hotel Finder atop organic search results | Tnooz http://t.co/cR5jYB1p

    reviewanalyst: Google repositions Hotel Finder atop organic search results | Tnooz http://t.co/cR5jYB1p

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